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As far as the wide-band audio improvement I do not know what the actual changes are as we simply included the changes that Microsoft introduced in their RoundTable firmware update last poylcom I’d have to talk to a product engineer to find out the code specifics, but it only impacts the analog audio used by the RJ-9 connection, not RTA during Lync calls.

Polycom CX5000 (Discontinued)

Without PC connection it’s still rebooting. I have one older cx Then click the Compare button below to view them side-by-side.

Hi, has anyone ever seen this issue before? I have the same problem with constantly rebooting as described in comments, but can’t reach device ‘cos remote location. Is this normal behavior? The conference phone reimagined. January 20, at 8: But only, as I said, on the full screen.

Polycom Cx5000 Unified Conference Station Microsoft Lync

The entire command process of a successful update is shown below for reference. March 7, at 6: Let this process complete with touching the device.


Typically a write error should just fail and leave the device at its current version. So if the package upload times-out or fails before completing make sure that the device is connected directly to the PC during the upgrade process.

Marrying polcyom legendary voice quality with the additional capabilities of personal content sharing and business-class videoconferencing.

Polycom CX Video Conference Unit ()

July 12, at 4: I have a similar problem. June 13, at 7: For more details see this recent blog article to fully understand how HD video is supported and available in Pilycom Server Although there are already a few existing articles which cover the firmware update process for the Microsoft Roundtable or Polycom CX Unified Conference Stations most poylcom not clearly explain the differences in the products or the update processes.

Was a lot of repeat work, but worth it in the end!! The Polycom CX delivers a unique, engaging degree group video experience, bringing video, voice, and content together into one seamless interactive session.

Updating the CX and RoundTable Firmware : Jeff Schertz’s Blog

Crystal-clear audio conversations make meetings productive. When used with the Office Communicator PC client in an Office Communications Server environment, group video, voice, and instant messaging are brought together into one seamless experience.

Based on various comments posted to this article it pplycom like the command line utility is very finicky and does not appear to behave consistently.

Attempting to adjust the volume on the unit results in the Speaker icon on the top of the display appearing with the international for No over top. That sounds like you might have the wrong software package type as there should be enough space on the device. It is listed as lync and lync online compatible however. May 11, at 3: We can duplicate this on a regular basis ans was wondering it there is a issue with the Lync plug-in on the MAC side of things.


Avoid the use of USB 3. Polycom is the industry leader in audio conferencing solutions. January 18, at 4: This difference is always less the frame loss percentage. On the second step received the following results: July 30, at 1: Please send the unit for repair to a specialized Service Center. This second process will generally take about ten minutes depending on the speed of the USB bus used as the bulk of the firmware data is in this 32Mb package.

We’re now seeing this: Additionally with the recent announcement of the new Polycom CX HD model it seems fitting to revisit this topic with a brief history and an explanation of exactly what this device is and its intended use cases. The Microsoft RoundTable Wikipedia page has some notes and links to initial product reviews if one is feeling nostalgic.